Build a brand women love — with us
We're a small, ambitious team making great style feel effortless and accessible. If you care about the details and the people you serve, we'd love to hear from you.
Real people, real impact
Every role here matters. You'll work directly with the people who shape the brand, move quickly without endless red tape, and see the difference you make for our customers every day.
A team that has your back
Here, every voice counts. You'll join a close-knit, supportive team where trust and helping one another come first.
Room to grow
We're growing, and you can grow with us — with the freedom to take initiative, learn, and shape your own path.
Work that means something
Your work directly shapes how customers experience Tivmy: thoughtful style and service they can count on.
Come build with us
Customer Experience Specialist
Customer Experience Specialist
As a Customer Experience Specialist, you're often the first and most important point of contact our customers have with Tivmy. You'll handle questions about orders, sizing, delivery, and returns with warmth and clarity — turning everyday problems into reasons for customers to trust us. This role is fully remote within the UK, working closely with the wider team to keep our service sharp.
What you'll do
- Answer customer emails and messages clearly, warmly, and on time
- Resolve order, sizing, delivery, and return questions from start to finish
- Spot recurring issues and flag them so we can fix the root cause
- Keep our help content and replies accurate and on-brand
- Work with the team to keep response times fast and quality high
What we're looking for
- Excellent written and spoken English is essential
- Calm, patient, and genuinely helpful, even under pressure
- Strong attention to detail and good judgement
- Comfortable working independently in a remote setup
- Experience in e-commerce, fashion, or customer support is a plus
What we offer
- A fully remote role with flexible, predictable hours
- A small, supportive team where your work is visible and valued
- Room to grow as Tivmy grows
Social Media & Content Creator
Social Media & Content Creator
As our Social Media & Content Creator, you'll own how Tivmy shows up across Instagram, TikTok, and beyond. You'll plan and create content, build a genuine connection with our community, and use what you learn to keep getting better. You'll shape our brand voice, spot trends early, and help turn an engaged audience into loyal customers. This is a creative, hands-on, fully remote role with real ownership.
What you'll do
- Plan, create, shoot, and schedule content across our channels
- Grow and engage our community every day
- Develop and protect a consistent brand voice and aesthetic
- Track performance and turn insights into stronger content
- Work with the wider team to keep campaigns and messaging aligned
What we're looking for
- A sharp eye for style, trends, and storytelling
- Strong writing skills and a natural feel for brand voice
- Hands-on experience growing social channels
- Comfortable creating and lightly editing photo and video content
- Organised, self-driven, and confident working remotely
What we offer
- Creative freedom and real ownership of our social presence
- A fully remote role with flexible hours
- The chance to help shape a growing brand from the ground up
E-commerce Operations Coordinator
E-commerce Operations Coordinator
As our E-commerce Operations Coordinator, you'll be the engine room of Tivmy. Based at our Cambridge office, you'll make sure orders flow smoothly from checkout to doorstep — coordinating with our fulfilment centre, keeping inventory accurate, and solving the day-to-day operational puzzles that keep customers happy. It's a hands-on, detail-driven role for someone who loves bringing order to a fast-moving business.
What you'll do
- Oversee daily order processing and coordinate with our fulfilment centre
- Monitor stock levels and help keep inventory accurate and well-organised
- Track shipments and proactively resolve delivery issues
- Support product uploads, pricing, and store maintenance
- Spot ways to make our operations faster, leaner, and more reliable
What we're looking for
- Highly organised, with excellent attention to detail
- Comfortable with spreadsheets and learning new tools quickly
- A calm, proactive problem-solver who takes ownership
- Based in or near Cambridge and able to work from our office
- Experience in e-commerce, retail, or logistics is a plus
What we offer
- A full-time role at our Cambridge office with a close-knit team
- Real ownership and the chance to shape how we operate as we scale
- Room to grow your career as Tivmy grows
Don't see your role? We'd still love to hear from you.
We're always keen to meet talented people who want to be part of the Tivmy team. Tell us who you are, what you do best, and how you'd like to contribute.
Send an open application